Privacy Policy

Version: GDPR 1, updated May 2018

Overview: Your Privacy Matters

Kaman Ryan is committed to protecting and respecting your privacy. This policy (together with the Terms and Conditions of Use and any other documents we refer to in this policy or the Terms and Conditions of Use) set out how we will use your personal information and who it will be shared with. Please read the following carefully.

Kaman Ryan’s mission is to inspire people to lead healthy, energetic and happy lives. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.

This Privacy Policy applies when you use our Services (described below). We offer our customers choices about the data we collect, use and share as described in this Privacy Policy, Cookie Policy and Terms and Conditions of use.

What Personal Data do we collect?

We collect Personal Data about you when you visit our Sites or use our Services, including the following:

Registration and use information – When you register to use our Services by establishing an Account, we will collect Personal Data as necessary to offer and fulfil the Services you request. We may require you to provide us with your name, postal address, telephone number, email address, date of birth, gender, emergency contact name and contact information, how you heard about us and pre-existing health conditions in our health commitment and waiver release form to establish an Account.

We collect this information using Mindbody Online for our booking system and payment processing on packages, products and services. For more information on Mindbody Online’s privacy policy click here.

Any correspondence you send to us, telephone us, or when you email us.

Details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data);

Details of credits purchased on the site; and

Reservations you make for Kaman Ryan’s classes.

We may require you to provide us with additional Personal Data as you use our Services, to the extent that it is necessary for the provision of those services. Where we believe that we need more data we will set out the reasons why we need that information, and describe how we intend to use it.

All payment transactions used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Why Do We Retain Personal Data?

We retain Personal Data in an identifiable format for the least amount of time necessary to fulfil our legal or regulatory obligations and for our business purposes. We will not process data after 5 years from your last activity on your Account. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your Account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this Privacy Policy.

How We May Use Your Information

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Testimonials, Ratings and Reviews

If you submit testimonials, ratings, or reviews to the Kaman Ryan, any personal information you include may be displayed in the service. If you want your testimonial removed, please contact us at info@kamanryan.com

My promise at Kaman Ryan is to protect the privacy of guests; we will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.
All emails and newsletters from Kaman Ryan allow an opt out-option from further mailings.